Blissimo Beauty Academy
NOTICE Last updated: 25 March 2021
All course fees are non-refundable and non-transferable.
Blissimo Beauty Academy is unable to offer refunds for cancellations outside our control i.e., adverse weather conditions, terrorist attacks, flooding. Any classroom courses postponed due to government lockdowns remain non-refundable but will be valid to rebook for a scheduled training date convenient to the student within the next 12 months.
Blissimo Beauty Academy is not responsible for any loss of income, accommodation/travelling costs students may incur due to the cancellation of courses. A booking fee of 50% of the course fee needs to be paid upfront to secure your training place. The remaining balance must be paid 14 days before your training date.
Please note Blissimo Beauty Academy reserves the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final and no price difference can be refunded in the event of a later course price reduction.
Should you be unable to attend a confirmed training date for medical reasons, a valid medical certificate covering the named student and the day of the booked training will be required to reschedule. Under medical or compassionate circumstances (proof of which may be required) and where immediate reschedule might not be possible; credit for all or part of the course fee may be placed on file as a gesture of goodwill. Credits will be valid towards training courses only and run for a period of up to 6 months from the date of issue at which time the course fees would be forfeited. No refund of course fees can be issued.
Should Blissimo Beauty Academy have to cancel your course for reasons outside of our control; we will endeavour to give students at least 24 hours notice of any cancellation by telephone and/or email. The academy is not responsible for any accommodation/travelling costs students may incur due to the cancellation of courses.
All practical training must be completed within 6 months of booking your course unless otherwise agreed in writing at the time of booking. Should you fail to attend your original training dates for any reason and the course later be retired or amended in content, no refund or difference in courses fees will be offered. You may, however, look to use the course fees on file as a credit towards payment for an alternative course of your choosing within 6 months of the original date of booking.
Students who fail to book, attend or reschedule training within 6 months of enrolling upon their course (taken from date of making first payment) will forfeit any course fees paid. We cannot offer any refunds, credits or substitute training in such circumstances.
We accept all students aged 16 years or over for our face-to-face training courses. With regret due to insurance reasons, we are unable to accept students aged under 16 years on the day of training for face-to-face courses. Please note most insurers will only provide public liability (beauty therapist) insurance for working with the general public to those aged 18 or over, although some selected companies will accept those aged 16 or over.
Before booking courses it is the student’s responsibility to check they can obtain the required insurance on completion of the course. Blissimo Beauty Academy will not be held responsible if a student cannot obtain the relevant insurance needed.
Photography / recording of training (both audio and video) is strictly prohibited while in attendance of the training centre. Comprehensive training notes are provided within 7 days of booking and our head trainer is available to assist with any queries after training, therefore this should not be required. This is to protect the privacy of other students, meet Data Protection requirements and avoid disruption to training. Trainers may occasionally take photos of student work during training with express permission, for marketing/promotional purposes.
All models must have had a patch test 48 hours prior to their treatment. Patch tests will be provided by Blissimo Academy. Failure for your model to have a patch test will result in the student not being able to perform the practical session and therefore they will not be able to continue with the course. In this instance, the student will incur a fee to be transferred onto another course date.
All courses are taught only in English. All students are therefore required to have a good command of the English language, both written and spoken. This is essential so that the teacher can assess a student’s competence of all required aspects to achieve certification. Students must advise of any language issues at the time of booking as we may recommend one to one training as a more suitable.
Should a student be unable to demonstrate the required level of English to participate fully within the course, they may be refused the course and would, unfortunately, forfeit any course fees paid. Therefore, it is important to discuss this prior to booking if you feel this may be an issue affecting your learning and course participation.
Please make us aware of any health conditions and/or medications currently taken that may affect your practical training or assessment days. All students are required to disclose any medical conditions at the time of booking, which will be dealt with in the strictest of confidence. Some conditions may impede the ability to participate fully within a course. An important part of training is to deliver and receive treatments.
Adjustments will be made to accommodate medical conditions where possible and practical. A medical certificate may be required in line with our insurance obligations.
Failure to disclose known medical conditions at the time of booking may result in forfeit and it is especially important you make us aware of any special needs you may have in order to make your practical training or assessment days run smoothly. Where possible we seek to include students with special requirements within our main course delivery. However, for some students, this may not be possible.